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I vetted a number of roofing companies before deciding on Chase Roofing. I am 100% satisfied with the roof replacement provided by Chase Roofing Company. Philip Dray came out and explained the process and provided the quote and at all times was professional, informative, responsive, and available. The team in the office (Ebony Lewis and Brooke Laurenzo) were also helpful. The process was seamless and my roof looks amazing. Thank you Chase Roofing Company!
Choosing the right company to replace our roof was no easy task, but Chase Roofing truly stood out from the rest. From the hand-delivered materials and personalized service to the detailed photo updates at every stage of the process—and even a complimentary mitigation report after completion—they consistently exceeded our expectations. Phillip, our point of contact, was professional, personable, and extremely responsive. At no point did they leave room for a bad experience. Every detail and every interaction was handled with care and excellence. If your roofing company doesn’t provide this level of service, then their standards simply aren’t high enough
It took me awhile to write this review because I honestly felt ashamed and downright depressed about spending so much money on such a sub par roofing job. I wish I could’ve had a better experience with this company. The metal roof turned out looking decent but the flat roof was done very sloppily - tar and gravel on the trim, and for $45k! Wild. My house is only 2,000 square feet so it was definitely overpriced. On top of that, (this is the worst part) I had extra metal roof pieces (that I had paid for) which we planned to use for a shed project in our yard. The Chase contractor told some random person driving by that they could take the metal, so when my husband and I were out running errands you can imagine our surprise when we got a Nest notification of strangers in our carport taking our metal that we had paid for!!! Insane. I included a screenshot of the Nest footage with this review. I immediately notified Chase - emailing and calling to try to understand what was going on. When I realized what had happened, Chase had some representative (Lyle Jacobs, who was more of a salesperson than a customer service representative) called me and completely discredited my frustration and provided zero solutions - it would’ve been nice to have a credit of money back for the material that I paid for, basically stolen thanks to their employees. I suggested this and it was shot down immediately. I also emailed the owner - Tamara - and never got a response. There are other roofing companies out there who won’t charge you as much and who won’t promise your paid materials to random strangers. Go with those companies! Wishing all homeowners out there the best in their roofing journeys - it’s crazy out there!
We chose Chase Roofing to repair the valley above our garage, and we’re so glad we did! Vasile and Fernando were thorough, professional, and high-quality in their work. Great job, Chase Roofing!
I highly recommend Chase Roofing. They replaced the roof on our house and we couldn’t be happier with the result. John G was exceptional and kept us updated, along with the project team, throughout the entire process. First photo was right after the roof was replaced and the others are since painting and new gutters.